MAPD Member Contacts During AEP

Wanted to get some advice as I gear up for AEP. I have around 300 MAPD members that are subject to the lock-in. The rest are LIS or have Medicaid so the AEP won't affect them. Do most agents call their book around October 1st to update them on any major changes to their plans, like premium increases, or Rx co pays/deductibles? I have heard some agents just send a letter saying there are very few changes and if they are interested in meeting and doing a review, they can get together. I have heard some agents do both. I have regular conversations with many of my members throughout the year,
Source of insurance-forums.net

Comments