I Drank the Kool Aid

I work in a call center selling AARP UHC Supplement & Rx plans. It is my first and only gig with selling insurance. I've been there 4 years. I am so used to telling people why AARP is better than other companies (allowing them to switch between plans any time of year with no review or application, better customer service, easier medical underwriting, lowest rate increases in the industry yadda yadda)...I totally drank the Kool Aid.

Can you tell me why they aren't the best? I know an 'F' is an 'F', is an 'F' but what else am I missing? WHY do they have the largest % of the market? A
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