I have a question that I can't get answered..looking for help. I have a client that has a Med supp plan F and an rx plan. She went to ER for ear infectio. The doctor administered some ear drops and sent her home with the bottle. Her Supp won't cover the medication due to is should have been written for an rx and picked up at the pharmacy. Her rx plan won't cover it due to it didn't go thru the pharmacy. The hospital refuses to bill anyone, says it's the patients responsibility to pay it. Any help would be greatly appreciated
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