Denied LIS Yet Under Income/asset Guidelines?

I have a client at 147% of FPL. By all guidelines I can find using SSI and Medicare materials, he should be eligible for a partial LIS to help with his drug costs (which are substantial). We filled out application for LIS, was denied.

Anyone know why this might be? I am leaning towards someone made a mistake processing the application and we need to appeal.

He lives in TN, draws $1463 SSI before deductions. There are definitely no hidden assets or other income.
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