First Time Auto Accident Question on Deductable

My situation:

Was involved in an auto accident recently. A women made a left turn in front of me and damaged my vehicle. Police report indicates she was at fault and issued her two summons. Of course her statement is she was not at fault {no witnesses} I went through my policy to get the ball rolling and it turns out we have the same insurance company {Geico}. I pay my $500.00 deductible and my vehicle is fixed. I was told by my claims rep, I was deemed not at fault for the accident and he would working to get my deductible back soon. It was explained they go after her policy even though its
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