I have a client declined for ltc by Mutual of Omaha due to a compliant of being forgetful in June 2016. She was going through a stressful event - retirement, relocation and family illness.
So my case manager says that was the reason for the declination.
This client was just underwritten for $200k life (term) rated Preferred plus. So, her health is excellent, at age 60. I want to appeal this decision but need advice on how to begin.
1. Is it appropriate to contact the UW directly? Ask her to walk me through the decision?
2. May I request her APS from MoO to see the memory complaint?
3. IF
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So my case manager says that was the reason for the declination.
This client was just underwritten for $200k life (term) rated Preferred plus. So, her health is excellent, at age 60. I want to appeal this decision but need advice on how to begin.
1. Is it appropriate to contact the UW directly? Ask her to walk me through the decision?
2. May I request her APS from MoO to see the memory complaint?
3. IF
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