Tips and Tricks on Saving the Sale!

Hey guys id like to brainstorm some ideas on how to save a sale from a client who calls to cancel.

We have hired a girl who takes calls for our agency who attempts to "retain the sale" However most of the time when they call her they end of up canceling anyway.

Any tips or possibly a script you use on how to save the "I can't afford it" or "I just want to cancel" clients?

Thank you!
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