I just checked my UHC producer portal to see what my renewal commish is for this February. To my astonishment , I have been debited for a chargeback of $1190 on one individual I wrote an MAPD for in 2012. How can this happen?
I've stayed in contact via mail with this individual through the years. A couple years ago he called me with a service question. In a follow up call during the recent AEP he told me he liked the plan and he was sill satisfied with the service and appreciated my returning his call. I figured he was still a client. Why would they charge me back if he's still a client?
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I've stayed in contact via mail with this individual through the years. A couple years ago he called me with a service question. In a follow up call during the recent AEP he told me he liked the plan and he was sill satisfied with the service and appreciated my returning his call. I figured he was still a client. Why would they charge me back if he's still a client?
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