Geico Total Loss and Refusal to Pay

I have had an ongoing battle with Geico over a first party auto claim. They ended up closing my claim without denying it or affirming it or keeping me up to date as the status of my claim. I was told that they had to have my cell phone bill as proof of loss and coverage and they sent me a Reservation of Rights letter stating that they couldn't determine coverage or when the damage happened. I told them that I don't get phone bills because I use a prepay service but I would try to get the phone bill, which I couldn't get. They told me that a screen shot of my call logs from my cell phone would

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