Shouldn't MA companies send provider directories to those who have enrolled? Due to the expense, one regional plan here doesn't send it out unless the member specifically asks for it. Do you find that this is common today? Sure many more people are online now compared to 10 years ago, but a high percentage are still computer illiterate. Sure, the book is out of date, but it is better than nothing. A competing plan will send the directory to people who merely call in for info during Pre-AEP or the AEP who aren't even members (yet.)
(I'm sure I could check the MMG or some other CMS resource f
Source of insurance-forums.net
(I'm sure I could check the MMG or some other CMS resource f
Comments
Post a Comment