Call Backs...again and Again and Again

So I'm just curious as to what the general consensus is here when you get people on the phone that would like a call back at a later time. While I don't mind doing one call back, sometimes you can get a feel for the person on the phone when it comes to this.

When I was green in the business I would make "phone appointments" and call people back on the exact day and time they specified only to get pushed out to another time, and then another time, etc. Usually these people are nothing but time wasters.

We all know how "busy" these seniors are, where if they have a doctors appointment
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