BXBSTX Med Supp App Lacks EFT Withdrawal Date

I'm completing my 2nd Med Supp app when I noticed that it doesn't have a place to write the preferred draw date. My upline told me that he noticed the same thing and had to tell the enrolled member to call BXBS to request a date. When he asked the local BXBSTX "manager", he was told that she doesn't "deal with Medicare sups.". WTF.
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