Management System

Is there a management system out there that anyone is aware of that has email directly built into it. I am not talking about drag and drop or only sending email out of the management system. For example, when an email is sent from an account it places a marker in the subject line so that when it is replied to the reply shows up as part of the open task? I remember a company presenting something like this years ago, but now I can not remember who it was.
Source of insurance-forums.net

Comments