Coventry/Aetna and Missing Commissions

Is anyone else having issues collecting commission from Coventry/Aetna on individual health insurance policies written for 2016?

They have sent me $1.00 each month in 2016 for policies written and issued for 2016. (That's not $1.00 per policy, but $1.00 for all policies)

I have submitted their spreadsheet for missing commissions, but get the polite run-around when trying to get an idea on when I should hear back.

I anyone else having similar issues?
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