Urgent Vs Important!!!!!

The other day I had the opportunity to give some opening remarks to a Group of 40 Premier agents that had taken a small time out to attend a Travelers training. They wisely chose to take a time out and "sharpen their saw" in order to increase productivity and their success rates with Travelers and get a leg up on the competition.

My thoughts were centered around the following comment by Stephen Covey, “Most of us spend too much time on what is URGENT and not enough time on what is IMPORTANT."

“I need a Cert, I need a quote, I need ID Card.”

I now find myself living by this wisdom….
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