Selling a MediGap to Po' Folks in an MA City

I got so excited that I received a phone call from a woman turning 65 who was referred to me by an existing customer, but didn't qualify her correctly. Come to find out, she's been on a popular Medicare Advantage plan for several years here in San Antonio (Medicare Advantage city), but is getting the run-around from her medical group to see a decent orthopedic surgeon. Her in-house physical therapy for her 2 bad knees, while FREE consists of nothing more than a warm towel and TINS stim treatments. She merely wanted me there to suggest another PCP to her on this appt. I explained to her t
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