Hello,
I signed this lady up that is aging in for a MAPD plan. Her plan effective date is 5/1/16. A slick agent from Colonial Penn went to visit her 2 weeks ago and signed her up for a Supplement and Drug Plan. I just talked to my client and the agent told her the cost would only be $107 for everything including her Part B. When I explained to her the real cost, she was furious. How can I get her back on the MAPD she was originally signed up for? The effective date would be 2 weeks from now. Just found out I was charged back for it also. Thanks for any replies.
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I signed this lady up that is aging in for a MAPD plan. Her plan effective date is 5/1/16. A slick agent from Colonial Penn went to visit her 2 weeks ago and signed her up for a Supplement and Drug Plan. I just talked to my client and the agent told her the cost would only be $107 for everything including her Part B. When I explained to her the real cost, she was furious. How can I get her back on the MAPD she was originally signed up for? The effective date would be 2 weeks from now. Just found out I was charged back for it also. Thanks for any replies.
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