Genworth Not Selling Life Anymore?

I have a neighbor with a flex premium policy with Genworth and have a few questions.

Are they still selling life products?

How can I check on her current policy? She has bought three policies from them in the last six years. She also thought she had term.

Lastly, it states in the policy that the premium expense is 12.50% of all premium received. Seems very pricy to me.

Any help appreciated. Thx.
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