So I just recieved an email from a client that has an APTC for his fam of 6 that his bank account has been drafted 2 times in the amount of $ 1,616.20 each.
I call UHC and was told that his APTC wasn't applied to his monthly premium and that they would open a ticket to get it "resolved"...problem is they stated 7-15 days for them to get it resolved.
I'm beginning to wonder if this is going to be a widespread issue or hopefully an isolated issue.
Anyone else running into this?
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I call UHC and was told that his APTC wasn't applied to his monthly premium and that they would open a ticket to get it "resolved"...problem is they stated 7-15 days for them to get it resolved.
I'm beginning to wonder if this is going to be a widespread issue or hopefully an isolated issue.
Anyone else running into this?
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