Prescriptions in the Hospital

I have been having a lot of clients who have been in the hospital lately and are getting their standard $50-$100 bills for prescriptions. Do any of you have luck getting the Part D drug plan to reimburse them for this? The Hospital always tells them just send it to your drug plan and they will cover it. I've had a few try it over the years and haven't had any luck and when I call Humana or First Health or whoever they just tell me if it was a prescription from a pharmacy in their network have them submit the claim. The hospital refuses to submit it though.
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