This may be a no brainer, but I had a client sign up for a 1/1/2016 Blue Cross Individual plan and had her old Humana plan on auto pay. She thought it would automatically end her current coverage like her mom's MAPD for some reason, I know I didn't tell her that. Anyway, it got debited along with her BCBS plan for January. Is there a provision in the ACA that would help her recover that payment or will she have to eat it for January?
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