Had a problem enrolling a client through the marketplace yesterday who is loosing Medicaid on 2-29-2016 due to income.
We completed his application but when I got to the screen to indicate the qualifying event date 2-29-2016 I got an error not letting me put that date.
The system seemed to indicate I had to use a current date of 2-6-2016 or date before the current date.
Any suggestion here? I don't want the client to go with out coverage just figured we could get him set up now in a plan for a 3-1-2016 effective date.
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We completed his application but when I got to the screen to indicate the qualifying event date 2-29-2016 I got an error not letting me put that date.
The system seemed to indicate I had to use a current date of 2-6-2016 or date before the current date.
Any suggestion here? I don't want the client to go with out coverage just figured we could get him set up now in a plan for a 3-1-2016 effective date.
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