Hello Everyone, Here is something that I use when I am on the phone with potential clients. Of course it could be adapted to any sales weather on the phone getting an appointment or in the field at someones house. I hope this helps someone.
Empathy is the ability to put ourselves in someone else’s shoes, and imagine the world through their eyes.
It’s not something you hear at a lot of sales meetings…
So, why is it important?
WHY EMPATHY IS A CRITICAL SALES SKILL
When do sales occur?
Sales occur when a prospect is facing a challenge or struggle, or has a want or need… and the
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Empathy is the ability to put ourselves in someone else’s shoes, and imagine the world through their eyes.
It’s not something you hear at a lot of sales meetings…
So, why is it important?
WHY EMPATHY IS A CRITICAL SALES SKILL
When do sales occur?
Sales occur when a prospect is facing a challenge or struggle, or has a want or need… and the
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