I've had a few errors that were HUGE - one client got hit with a $3300 charge from BCBS. Marketplace shows information exactly as we'd put in with proper payment amount. BCBS looks into their systems & says it has to be an error. When they talked to the Marketplace, turns out the datafile transmitted to carrier had an incorrect birth year - they made my client 10 years older . . . . .
No way that we made an error doing the app, since all of the information was saved (application, eligibility letter, etc) and those docs show correct information. Marketplace had to "do a new application"
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No way that we made an error doing the app, since all of the information was saved (application, eligibility letter, etc) and those docs show correct information. Marketplace had to "do a new application"
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