Does anyone have advice on how to process applicant changes such as address, email, or income when they are on a marketplace policy when the initial enrollment was done using a web broker? We have not been able to get access to an active client's marketplace application to make changes since all we have is the marketplace ID, no user name and password because neither were setup when using the web broker process. We can't afford the overhead associated with having to pay for a new application everytime we have to process a change on an existing client and if they call healthcare.gov to make t
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