Anybody have a contact or a method to climb up the healthcare call center chain of command? I have an issue that I battled the rep with and basically it boils down to that because XYZ option doesn't appear on the drop down menu of whatever system she uses then trying to accomplish anything in regards to XYZ is impossible. Am I too much of an optimist to believe that this can't be an absolute dead end?
She then refused, blocked, evaded, dodged and weaved to keep me from trying to reach anybody that might be able to help or at least take steps to remedy the situation...as it surely will happe
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She then refused, blocked, evaded, dodged and weaved to keep me from trying to reach anybody that might be able to help or at least take steps to remedy the situation...as it surely will happe
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