I Need Your Help (Question/s)...

I'll leave off the boring details. Questions.

1. What specific department/person can I contact if I have a complaint against a medicare carrier. I am the broker. I need something specific rather than CMS. Any ideas?

2. The carrier I am having a dispute with says I wasn't certified for a PDP plan (details not needed) but I can't find an arbitration clause in my contract.


Anyone have any experience in this area of the business? How do I pursue my interests outside the insurance carrier.

Who regulates/audits the compliance department. I am trying to show it was the fault of the comp
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