A doctor's office is ending their contract with MAPD plan A, they referred some of their patients who are on plan A to me, wanting me to help them sign up for plan B. The problem is plan B is a captive one and I don't have it. I told those who called I could show them plan C which allows them to see the same doctor but is not as good as plan A, but I don't represent plan B so I can't help them with that.
The problem is plan B is more competitive than plan C, would you go as far as telling them that they will be better off by just calling plan B themselves?
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The problem is plan B is more competitive than plan C, would you go as far as telling them that they will be better off by just calling plan B themselves?
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