Honest Question About 100% Phone Sales Retention

I have a honest question that I haven't been able to get a straight answer to.

If selling face to face has a 85% optimal stick rate when you go back out and service them if they are late on a payment or whatnot...

What is the realistic stick rate on front to back over the phone sales? 50%... 30%?

The reason I ask is that I have seen several phone rooms try and fail once the chargeback wave hits them upside the head after 3-4 months.
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