Getting a Formulary Exception

So a client I signed up at T65 last summer told me at the time that she was on only one medication and it was expensive, but she was getting free samples. She said she told me what the name of it was but I don't have it in my notes, but that's besides the point now. So I get a call from her today saying the pharm rep that gave the samples out doesn't come around anymore and her drug plan doesn't cover the Asacol or Delzicol. I checked and only 10 of the 25 PDPs have it on their formulary in her area.

What are her best options now? She said with a coupon it's still over $200/mo and would
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