Agent Vs. Broker at HUD Properties?

I contacted a Service Coordinator today regarding coming to her HUD Section 8 property to do a meeting for Medicare Special Needs plans.

She emailed back "Since you indicate you are an agent, not a broker, due to HUD regulations, I don’t think I would be able to use your services for our residents"

I called the HUD office here in the City and they said they had no idea what she was talking about

Do you?
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