I spoke to a client in October she told me she loved UHC and her plan wants to keep working with me, she has been my client 2 years, her husband for 7 years. I had them both on the PPO.
At some point in the spring the wife became eligible for Medicaid, this I did not know but UHC did so they called her up and switched her to the Dual SNP and I am no longer agent of record.
My complaints to the commission dept got me nothing but a form letter telling me what I already know. Every phone call and email on the matter is now being ignored.
Has anyone else experienced this and what was the
Source of insurance-forums.net
At some point in the spring the wife became eligible for Medicaid, this I did not know but UHC did so they called her up and switched her to the Dual SNP and I am no longer agent of record.
My complaints to the commission dept got me nothing but a form letter telling me what I already know. Every phone call and email on the matter is now being ignored.
Has anyone else experienced this and what was the
Comments
Post a Comment