Insurance Claim < $500

My car was rear ended.

The other party was putting conditions as to me not contacting their insurance if they give me their info.

Had to convince the cop to write a report as the other party was not sharing info.

Anyway - I got the police report and got an appraisal for the damage.

The damage is around $450.

My insurance send me a letter saying that since the amount of claim is less than the deductible they won't pay.

Do I have to bear the cost even when I am not at fault ?

How can I make the other party's insurance pay ?

Thanks
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