My client was nice enough to email me to thank me for all of my help and to inform me that she completed her application via the health sherpa link that I emailed her. Thank goodness she emailed me because I probably never would have known. Her application does not appear on my end.I called HS and they told me that they couldn't do anything. They told me to have her call healthcare.gov and have her cancel her application then redo it. How unprofessional would they be of me???? How many times has this happened in the past that I'm unaware of??? I understand that something could have gone wrong
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