Humana Not Paying Tru Ups?

I have been contracted and certified with Humana since 2012. They have always paid their initial and tru ups payments within 30 days of when the policy was submitted.

Since approximately April of this year, they have not paid me the tru ups on any of my sales. I've completed a pay audit request which they processed and confirmed I am owed the money but still have not paid me. It's now been 7 weeks since they confirmed I'm owed this money and still nothing.

Is anyone else out there experiencing this same issue or am I the only one? What steps have you taken to resolve it?

Thanks fo

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