Frustrated Agent-with End User

For once, this has nothing really to do with the lead company, but the end user. I have experience with leads etc, but to me this has gotten worse and worse each day. We get the lead, call the person, and they only want an e-mailed quote. After explaining (or trying to) that we need to verify info, sell policies, not quotes etc...you name it, I've tried it, the end user will not verify anything.

Is there any action that can be taken? If I am correct, most of the websites state that you will be getting calls from a local agent to verify this info etc. At the end of the day, they
Content of insurance-forums.net

Comments