We all screw up right? When processing new business sometimes mistakes are made. I experienced one of these today with snl. My client is 82 and they issued her at 83. I caught the error on the commission report but they had already sent it out to draft her account for an extra $6 or so. Knowing this particular client wouldn't flip out over a few bucks I asked if we could apply the overage to her next scheduled payment. No can do they tell me. What do they offer instead? How about the next month's premium is on the house.
Talk about a company that earns my business.
We don't see a lot of po
Source of insurance-forums.net
Talk about a company that earns my business.
We don't see a lot of po
Comments
Post a Comment