What Happens when Insurance Agencies Can't Determine Initial Damage?

Say a car is grazed causing a scuff and someone else is at fault, and pictures are taken. There are no dents or dings. Just a small scuff where it was grazed.

What would an insurance agency of the person who was legally at fault do if extra damage is done to the scuff making it impossible for the appraiser to tell what damage was caused by their customer?

Would the insurance agency even be liable at that point since a completely other process has to be done in order to repair the vehicle? Would that just fall under "too bad so sad stuff happens"?

What I mean is, what if the scuff is
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