UHC Dual Complete --GA

I get nowhere trying to get an answer from help desk-----------lots of confusion and looking for clarification before enrolling someone with sine out of network providers

On the Benefits at a Glance it shows $0 co-pay in both the in-network and out-of network columns BUT when you go into the SOB it clearly shows cost sharing differences between in and out

I have a suspicion but not nearly enough certainty to enroll a QMB and trust they wont get a bill for a non net-work provider.

Can anyone shed any light on the confusion within the enrollment book??????
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