Must Remove T65 Today, Mktpl Sets New Coverage for Spouse 9/1/15, What?

T65 in August, Medicare effective 8/1/15, no longer eligible for subsidy, also has other coverage 8/1. On hold currently for someone to help the slightly befuddled Marketplace rep who it seems did something on the revised Marketplace app for spouse only coverage effective 8/1, that made the change bump to 9/1. :err:

So much for saving time by not hanging up and calling back to get different rep.

Taking a poll: how often/how fast do you hang up and dial back to get a more knowledgeable rep?
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