Humana opened their 2016 MAPD recertification course today.
I went through it and passed everything but when I clicked on the 'Order Starter Supplies' tab it said I had not passed the exam and had used up the maximum number of attempts-the course also didn't show as completed so no certificate was available.
I called Agent services and they fixed the issue in a couple of minutes, it's some kind of internal error, so if anyone else has the same issue just call them, I doubt I will be the only one.
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I went through it and passed everything but when I clicked on the 'Order Starter Supplies' tab it said I had not passed the exam and had used up the maximum number of attempts-the course also didn't show as completed so no certificate was available.
I called Agent services and they fixed the issue in a couple of minutes, it's some kind of internal error, so if anyone else has the same issue just call them, I doubt I will be the only one.
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