Straight from AHIP today:
One of your colleagues argues that face-to-face meetings with potential enrollees should be required because they cannot make an appropriate decision with the minimal information that can be provided over the phone or in small brochures. How should you respond to this argument?
Choose one answer.
a. This is correct. In fact the Medicare Agency requires potential enrollees to meet face to face with an agent, plan representative, or State health Insurance Assistance Program representative before permitting a beneficiary to enroll in a MA or Part D plan
Source of insurance-forums.net
One of your colleagues argues that face-to-face meetings with potential enrollees should be required because they cannot make an appropriate decision with the minimal information that can be provided over the phone or in small brochures. How should you respond to this argument?
Choose one answer.
a. This is correct. In fact the Medicare Agency requires potential enrollees to meet face to face with an agent, plan representative, or State health Insurance Assistance Program representative before permitting a beneficiary to enroll in a MA or Part D plan
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