Does anyone have a best practice for clients that are getting the APTC and have to verify their income or perhaps they went in and modified the income from 2014 to 2015 and are now getting dropped?
I have a few clients that this is happening too and the ones I have spoken with all sent in the necessary documents to the marketplace but they weren't received, linked to the proper account, etc. I've done a 3 way call to the marketplace with the client and it just wastes an hour of everyone's time.
What has been successful in this situation? New app, supervisor, give up and go on to the ne
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I have a few clients that this is happening too and the ones I have spoken with all sent in the necessary documents to the marketplace but they weren't received, linked to the proper account, etc. I've done a 3 way call to the marketplace with the client and it just wastes an hour of everyone's time.
What has been successful in this situation? New app, supervisor, give up and go on to the ne
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