MA Dis Enroll Letter?

I just did app for Supp with Equitable For a Lady who used: trial period Dropped Supp, to enroll in PDP for 06/01

Now I have done this many time with other Carriers many times with no issues.However Equitable is requiring a letter from The MA plan, They not only will not check with medicare like other carrier's they also will not accept enrollment letter from PDP plan either.

The MA plan say's they will not be able to get letter out before the 1st, Someone suggested to send them a letter from client to MA plan stating reason (purchases PDP using trial period) to dis-enroll.

Will this
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