I know that most agents here, HATE to give real solid advise. (We all agents, know what I am saying). However....this I have found important, and I need EVERY AGENT to call in and complain. Apparently, my recent CSR girls have NOT heard this complaint as of yet. ONLY 1, decided to put in their so-called "feed-back" on their own. She was genuinely upset, THINKING that ACA was running smoothly until she got to know me on the phone.
Lately, in the past month...ALTHOUGH WE PERSONALLY UPLOADED ALL VERIFICATIONS BEFORE DUE DATE...received a letter denying them their subsidy.
Reason? The verif
Lately, in the past month...ALTHOUGH WE PERSONALLY UPLOADED ALL VERIFICATIONS BEFORE DUE DATE...received a letter denying them their subsidy.
Reason? The verif
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