The idea of starting an offshore call center to do live transfers is on the table currently. We have tried several sources and still the inefficiency is there. I was curious as to some opinions to the effectiveness of this model. Or has anyone here tried this yet? Either way i'm sure ill give it a whirl, but if I can get some road blocks addressed prior to launch that'd be great. Plus streamlining the entire process. "Cutting the fat per-say"
Regards S-W
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Regards S-W
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