How Many Times Has a Marketplace CSR Hung Up on You?

Now, I'm tired of this. I have been hung up on so many times I cannot count. This evening I had the client on a three-way call to authorize me to help her with a CIC. She tried to handle it herself (and I told her do not try this alone). Marketplace terminated. I was nice enough not to tout the 'I told you so'. Too late now.



In the three-way call we were hung up on twice. Evidently, all we have to say is insurance broker ..... click. These are some incompetent fools we are trying our best to deal with. I am now calling back and asking for a supervisor to let them know what is going

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