Frustrating Experience with Cancelled Coverage

I am getting fed up with how insurance companies are handling enrollments under the ACA. Today we had a pretty devastating case that I have no idea how will turn out. I have client who had baby and we placed the newborn on its own policy about a month after birth, the coverage was set up to start at birth.



We followed the case and made sure the policy was issued and the first premium was drafted and notified the client (it was set up on EFT). This occurred about 10 days after submitting the app, it had to be a paper app so things moved a little slower.



Today, I got a call from the clien

Source of insurance-forums.net

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