It never ends, and now Assurant is having billing problems. Few things that I noticed come about today:
1. I got 10 emails/calls/texts stating they got a letter in the mail stating their premium is past due. Even though, every one of them are set up on a monthly bank draft/credit card, the charge went through a few days ago, and the system and rep confirm a paid to date of 4/1/15. I guess their phones blew up again today, with long hold times, and as far as I can tell, the letter was sent to every client set up on auto pay.
2. For ON exchange clients who want a bill in the mail, the
1. I got 10 emails/calls/texts stating they got a letter in the mail stating their premium is past due. Even though, every one of them are set up on a monthly bank draft/credit card, the charge went through a few days ago, and the system and rep confirm a paid to date of 4/1/15. I guess their phones blew up again today, with long hold times, and as far as I can tell, the letter was sent to every client set up on auto pay.
2. For ON exchange clients who want a bill in the mail, the
Content of insurance-forums.net
Comments
Post a Comment