Has anyone ever heard of this new care management company called "Silverback" Humana has my advantage plan clients jumping through hoops to get referrals to see a specialist?
It is suppose to be managing Humana's plans in TX and here in NC.
I'm livid so any info would be helpful since Humana is clueless!!
"Never heard of that"... "What was the name of the company again"... "I can't find anything in our system and my supervisor has never heard of them"... freaken idiots!! :mad:
It is suppose to be managing Humana's plans in TX and here in NC.
I'm livid so any info would be helpful since Humana is clueless!!
"Never heard of that"... "What was the name of the company again"... "I can't find anything in our system and my supervisor has never heard of them"... freaken idiots!! :mad:
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